If you are not completely satisfied with your purchase, we're sorry to hear that, however we will gladly do whatever we can to turn your disappointment into complete satisfaction.
Since most of the items we ship are custom made to our customer's specifications, we happily accept returns for EXCHANGE for a piece of jewelry that will please you. We will do all we can to make you happy with your piece of Carusetta Jewelry
Goods will only be accepted for return if they are returned within 14 days of delivery, unless we have notified you otherwise. The item must be in the original condition with no alterations or damage.
The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the item.
The cost of returning the item to us is your responsibility unless other arrangements are made with us.
Please feel free to call or email us with any problems or concerns you may have with your new piece of Carusetta Jewelry.
Thomas and Sandra Carusetta
P.O. Box 1477
Chinle, AZ 86503